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Salesforce is no stranger to a name change, especially in the Agentforce era. Sales is now Agentforce Sales, Service is Agentforce Service, Data…

The paper maps of the past are gone, and sophisticated mapping and routing technology is available in Salesforce to help with inefficient field…

Ever get the feeling that someone’s ideas or arguments just don’t add up? They sound reasonable, but you know in your gut that…

Campaign Influence in Salesforce is supposed to help marketers prove their value. But the reality is that the standard models (Primary Campaign Source…