Category Archives: Salesforce Ben | The Drip

Merge Prospects in Pardot (Account Engagement)

You may find duplicate prospects in your Account Engagement (Pardot) database. Personally, duplicates are a topic I love to hate, having had to…
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6 School Skills To Reapply as a Salesforce Marketer

Did you ever think you would build a career in marketing technology? Hands up 🙋‍♀️🙋🙌 I definitely didn’t – and I have a…
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Complete Guide to Salesforce Record Types

​​Record Types are one of the most misunderstood and misused features of Salesforce. They can offer a lot of benefits, but people also…
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The Trouble With Lead Based Marketing KPIs (and How it Impacts Salesforce)

One of the main problems with using lead-based marketing as a primary measure of success is that it can lead to a narrow…
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5 Important Salesforce Job Trends for 2023

As we start a new year in the world of Salesforce, it’s time to reflect, take stock of what’s currently happening, and look…
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8 Account Engagement (Pardot) New Year’s Resolutions 2023

Marketers universally are being challenged to do more with less. With a looming economic downturn, the stakes are higher than ever – it’s…
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Einstein Engagement Frequency: Marketing Cloud and Account Engagement (Pardot)

Einstein Engagement Frequency evaluates your contacts and subscribers, and identifies the optimal number of email messages to send in a given time period.…
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10 Ways to Explain Salesforce Marketing Automation To Anyone

Do you find it hard explaining your job to those who don’t know what Salesforce is? Many ‘outsiders’ aren’t aware of the complexities…
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ChatGPT: What it Means for Salesforce Marketers

ChatGPT, the AI (Artificial Intelligence) chatbot that can interact with you as though you are talking to a person, has taken the world…
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Spring ‘23: Hottest Marketing Cloud Account Engagement (Pardot) Updates

The Salesforce Spring ‘23 release notes have arrived, just in time before the holidays (all 559 pages)! In terms of Account Engagement (Pardot),…
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