Category Archives: Salesforce Ben | The Drip

5 Important Salesforce Job Trends for 2023

As we start a new year in the world of Salesforce, it’s time to reflect, take stock of what’s currently happening, and look…
Continue reading

8 Account Engagement (Pardot) New Year’s Resolutions 2023

Marketers universally are being challenged to do more with less. With a looming economic downturn, the stakes are higher than ever – it’s…
Continue reading

Einstein Engagement Frequency: Marketing Cloud and Account Engagement (Pardot)

Einstein Engagement Frequency evaluates your contacts and subscribers, and identifies the optimal number of email messages to send in a given time period.…
Continue reading

10 Ways to Explain Salesforce Marketing Automation To Anyone

Do you find it hard explaining your job to those who don’t know what Salesforce is? Many ‘outsiders’ aren’t aware of the complexities…
Continue reading

ChatGPT: What it Means for Salesforce Marketers

ChatGPT, the AI (Artificial Intelligence) chatbot that can interact with you as though you are talking to a person, has taken the world…
Continue reading

Spring ‘23: Hottest Marketing Cloud Account Engagement (Pardot) Updates

The Salesforce Spring ‘23 release notes have arrived, just in time before the holidays (all 559 pages)! In terms of Account Engagement (Pardot),…
Continue reading

Questions to Ask Before Enabling New Features – Pardot (Account Engagement)

Salesforce releases come three times a year: Spring, Summer, and Winter. The Salesforce platform is evolving at such a rate – and Pardot…
Continue reading

Pardot Email Deliverability and Compliance: 23 Things You Should Know

Pardot (Account Engagement) offers capabilities that promote data privacy, and compliance – which in turn, improves email deliverability. Email deliverability is a vast…
Continue reading

Recency and Frequency: Avoid Email Fatigue With Account Engagement (Pardot)

Recency and frequency are controls you can put in place to start alleviating marketing fatigue with Account Engagement (Pardot).
Continue reading

Pardot (Account Engagement) External Actions: What’s The Big Deal?

Welcome, Pardot External Actions. We finally have, in our marketer hands, a feature that extends the reach of Pardot, integrating with our wider…
Continue reading