Author Archives: Salesforce Ben | The Drip

Dispatch day is the day you press the ‘send’ button and release your email campaign to the world. Whether the email campaign build…

With so much happening in the world of artificial intelligence (specifically ChatGPT), you’d be forgiven for taking a moment to catch your breath…

The Marketing Cloud Administrator certification is for those marketing professionals who have experience setting up and maintaining various modules (Studios/Builders) and features in…

You can visually display prospect engagement or quality with a rating field on Salesforce Lead or Contact records. For example, you can take…