Category Archives: Salesforce Ben | The Drip

Engagement History Dashboards: Enhanced Pardot (Account Engagement) Campaign Reporting

Engagement History Dashboards are out-of-the-box dashboards that show campaign performance over time. This is how prospects have interacted with your Pardot (Account Engagement)…
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Can ChatGPT Replace a Salesforce Marketer?

In the past months, we’ve heard about the whirlwind of generative AI capabilities that are being brought to the Salesforce platform. With AI…
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6 Tips for Audience Lists in Pardot (Account Engagement)

As a consultant, one aspect of my job is to train users on the platform. When I train new users on Account Engagement’s…
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Why Pardot Score Changes Are Missing From Prospect Activity

Have you ever noticed that a prospect’s score changes doesn’t add up with their activities? While the prospect’s overall score has increased (in…
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The One-Stop Shop for All of Your Enterprise Data [In-Depth Overview]

Access, report on, and manipulate records from multiple data sources (such as your Salesforce instance or BI solution) seamlessly within the same easy-to-use…
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How to Test Pardot (Account Engagement) Automation and Assets

For marketers – specifically, the team you have supporting marketing operations functions in your organization – your marketing technology stack is at the…
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Price Beyond the Product: Counting the Hidden Costs of Salesforce Implementations

Could your Salesforce implementation be costing your company more than you realize?
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Implementing Multiple Account Engagement (Pardot) Tracking Codes on One Website

For businesses that use Account Engagement (Pardot), tracking their website visitor activity is important. Beyond simply capturing the number of visits and unique…
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Automation Rules vs. Engagement Studio Actions in Pardot (Account Engagement)

One challenging topic for newbies to wrap their heads around (especially when migrating from another system), is automation in Pardot (Account Engagement). There…
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Sender Merge Tags for Assigned User in Account Engagement (Pardot)

Account Engagement (Pardot) HML enables you to easily add personalization to content because it dynamically pulls in data specific to the prospect that…
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