Author Archives: Salesforce Ben | The Drip

Complete Guide to Salesforce Record Types

​​Record Types are one of the most misunderstood and misused features of Salesforce. They can offer a lot of benefits, but people also…
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The Trouble With Lead Based Marketing KPIs (and How it Impacts Salesforce)

One of the main problems with using lead-based marketing as a primary measure of success is that it can lead to a narrow…
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5 Important Salesforce Job Trends for 2023

As we start a new year in the world of Salesforce, it’s time to reflect, take stock of what’s currently happening, and look…
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8 Account Engagement (Pardot) New Year’s Resolutions 2023

Marketers universally are being challenged to do more with less. With a looming economic downturn, the stakes are higher than ever – it’s…
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Einstein Engagement Frequency: Marketing Cloud and Account Engagement (Pardot)

Einstein Engagement Frequency evaluates your contacts and subscribers, and identifies the optimal number of email messages to send in a given time period.…
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10 Ways to Explain Salesforce Marketing Automation To Anyone

Do you find it hard explaining your job to those who don’t know what Salesforce is? Many ‘outsiders’ aren’t aware of the complexities…
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