Category Archives: Salesforce Ben | The Drip

Alternative Ways to Engage Prospects: Gaining Consent With Account Engagement (Pardot)

Whether you’re migrating to Account Engagement (Pardot) or are just taking the platform over from someone else, you are likely aware of the…
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Account Engagement (Pardot) A/B Vs. Multivariate Testing (+ AI)

A/B testing enables you to test one change between two versions of your marketing assets. In the context of Account Engagement (Pardot), A/B…
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Salesforce Email Deliverability Tips: BCC Email, SPF, DKIM, DMARC

Do you send automated email alerts, triggered by Flow or Apex, or are you using “send list email”? Could your reps and agents…
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The Salesforce Marketing Personalization Scale

Personalization in the Salesforce marketing space can be a challenging topic to ‘pin down’. For one, there are two Salesforce marketing products; although…
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How to Build a Solid Martech Stack With Pardot (Account Engagement) + Salesforce

According to a survey by Gartner, companies use only 42% of their martech stack capabilities. I believe this boils down to marketers being…
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Dispatch Day: 10 Checks Before Sending Pardot (Account Engagement) Emails

Dispatch day is the day you press the ‘send’ button and release your email campaign to the world. Whether the email campaign build…
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Top Use Cases for ChatGPT in the Salesforce Ecosystem 

With so much happening in the world of artificial intelligence (specifically ChatGPT), you’d be forgiven for taking a moment to catch your breath…
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Marketing Cloud Administrator Certification Guide & Tips

The Marketing Cloud Administrator certification is for those marketing professionals who have experience setting up and maintaining various modules (Studios/Builders) and features in…
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How to Create Salesforce Star Rating Formula Fields for Prospect Score

You can visually display prospect engagement or quality with a rating field on Salesforce Lead or Contact records. For example, you can take…
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4 Ways to Spring Clean Your Salesforce & Marketing Automation Systems

Keeping databases clean requires continual upkeep from Salesforce and Marketing Automation Administrators. You all know the consequences of what a cluttered system with…
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