Category Archives: The Authors

My Engagement Studio program grew Fangs!

Have you ever tried to reconnect nodes in...oh this is awkward phrasing...an Account Engagement (f/k/a/ Pardot) Engagement Studio program, and ended up with…
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The Salesforce Marketing Personalization Scale

Personalization in the Salesforce marketing space can be a challenging topic to ‘pin down’. For one, there are two Salesforce marketing products; although…
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How to Build a Solid Martech Stack With Pardot (Account Engagement) + Salesforce

According to a survey by Gartner, companies use only 42% of their martech stack capabilities. I believe this boils down to marketers being…
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Marketing App Extensions for Account Engagement

Account Engagement is increasing its extensibility, and we’re seeing some exciting developments in tracking and triggering external actions on our Prospects. I’ll break…
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Your First Engagement Studio in 5 Steps

The Engagement Studio Program (ESP) is my all-time favorite application in Account Engagement (probably because it’s the most intuitive)!
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Summer ’23 Release – Our Account Engagement Hot Picks

It’s that time again! The Summer ’23 release notes have arrived and our Marketing Cloud team have put together their favourite features. Take…
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Dispatch Day: 10 Checks Before Sending Pardot (Account Engagement) Emails

Dispatch day is the day you press the ‘send’ button and release your email campaign to the world. Whether the email campaign build…
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Top Use Cases for ChatGPT in the Salesforce Ecosystem 

With so much happening in the world of artificial intelligence (specifically ChatGPT), you’d be forgiven for taking a moment to catch your breath…
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Marketing Cloud Administrator Certification Guide & Tips

The Marketing Cloud Administrator certification is for those marketing professionals who have experience setting up and maintaining various modules (Studios/Builders) and features in…
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How to improve User Experience on Forms

When it comes to forms, a high submission rate is every marketer’s dream. However, quite often we face bad user experience on forms,…
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