Category Archives: The Authors

Introducing Marketing Cloud Account Engagement – the new name for Pardot

Salesforce has announced that Pardot, alongside all other Marketing Cloud products, will be getting a new name. This is part of a drive…
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Salesforce Renames 6 Marketing Cloud Products

Marketing Cloud is a market leader in marketing technology. Over years of innovation and acquisition, it has become incredibly comprehensive – at the…
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Pardot Renamed “Marketing Cloud Account Engagement”

Announced at Salesforce World Tour Sydney, a number of Marketing Cloud product names are changing. Pardot, one of Salesforce’s marketing automation tools, will…
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A Pardot Admin’s Guide to Documentation Best Practices

If you won the lottery tonight, could a coworker step into your shoes and carry on business as usual? Documenting your processes and…
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Tips for Organizing Your Salesforce Campaign Hierarchy

Campaign Hierarchies allow you to link related Salesforce Campaigns to one another and arrange them into a hierarchy structure. The Salesforce Campaign Hierarchy…
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How to Attribute UTM Parameters to Salesforce Campaigns

Monitoring marketing channel performance in Salesforce (and Pardot) by each campaign is a challenge – and it’s even harder to determine which channel…
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Salesforce Campaigns: 20+ Things You Should Know

Salesforce Campaigns are an essential Salesforce object for marketers, acting as the central hub for campaign recipients, engagement, budget, and ROI. On the…
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When Agencies Should Use Pardot Business Units

Pardot Business Units are not really a new feature at this point. They were released in 2020 and have been opening a whole…
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Pardot Einstein – Einstein Engagement Frequency

As an Email Marketer, the last thing you want to do is overwhelm and flood the inboxes of your prospects. Not only is…
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Pardot Business Units: Separate Workspaces vs. Cross-team Collaboration

Pardot Business Units offer an amazing opportunity for businesses with multiple brands, product lines or regional marketing divisions to run independent marketing campaigns…
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