Category Archives: The Authors

6 School Skills To Reapply as a Salesforce Marketer

Did you ever think you would build a career in marketing technology? Hands up 🙋‍♀️🙋🙌 I definitely didn’t – and I have a…
Continue reading

Define Your Global Marketing Strategy with Account Engagement

In the last few releases, the Account Engagement product team has given us some amazing enterprise-level features for global marketing automation. We’ve seen…
Continue reading

Complete Guide to Salesforce Record Types

​​Record Types are one of the most misunderstood and misused features of Salesforce. They can offer a lot of benefits, but people also…
Continue reading

The Trouble With Lead Based Marketing KPIs (and How it Impacts Salesforce)

One of the main problems with using lead-based marketing as a primary measure of success is that it can lead to a narrow…
Continue reading

5 Important Salesforce Job Trends for 2023

As we start a new year in the world of Salesforce, it’s time to reflect, take stock of what’s currently happening, and look…
Continue reading

8 Account Engagement (Pardot) New Year’s Resolutions 2023

Marketers universally are being challenged to do more with less. With a looming economic downturn, the stakes are higher than ever – it’s…
Continue reading

3 Reasons for a Marketing Cloud Account Engagement Health Check in 2023

Be prepared to take your marketing to the next level. With 2023 just around the corner, there’s no better time to execute a…
Continue reading

Einstein Engagement Frequency: Marketing Cloud and Account Engagement (Pardot)

Einstein Engagement Frequency evaluates your contacts and subscribers, and identifies the optimal number of email messages to send in a given time period.…
Continue reading

10 Ways to Explain Salesforce Marketing Automation To Anyone

Do you find it hard explaining your job to those who don’t know what Salesforce is? Many ‘outsiders’ aren’t aware of the complexities…
Continue reading

ChatGPT: What it Means for Salesforce Marketers

ChatGPT, the AI (Artificial Intelligence) chatbot that can interact with you as though you are talking to a person, has taken the world…
Continue reading